Tourism and Hotels Blog | OFFICIAL Blog from RH Hotels » awards

Hotel RH Corona del Mar wins its third consective Gold Award

Hoteles RH — Thu, 06 Oct 2016 16:09:56 +0000

This week TUI’s yearly supplier’s presentation was held in Benidorm and for a third consecutive year, the Hotel RH Corona del Mar has won the highly acclaimed “Gold Award” – the ultimate customer seal of approval, voted for by our guests. This award is given to the most highly rated hotels and apartments, offering great value, peace of mind and exceptional holiday experiences that truly meet their expectations.

Criteria for selection will be based on…

Accommodation Overall CSQ score by hotel rating/product, this year the minimum score was 8.93 overall.

CSQ return of over 100 for either winter or summer season, except for Lapland, due to the shorter season a minimum of 25 returns is required

A complaint ratio of less than 2.5% – based on complaints received in After Travel Customer Support as a % of the number of bookings

Hotel/product featured in TUI UK & Ireland portfolio for Summer 2015 or Winter 2014/15

The ceremony was a partner presentation with over 80 attendants including hoteliers, excursion & transport suppliers, local authorities & local hotel association.

This is the 13th Golden Award the hotel has received, we would like to thank each and every one of our gusts that have made this possible and all our work team, who give their best day after day, this award means a great deal to all of us.

Here is the picture of the award presentation, with our Manager Marta Gomez and Guest Relations & Account Manager Tracey Pollitt along with TUI Management, Ian Livesey, Gareth Williams and Erol Ahmet

The post Hotel RH Corona del Mar wins its third consective Gold Award appeared first on Tourism and Hotels Blog | OFFICIAL Blog from RH Hotels.

The RH Corona del Mar Hotel in Benidorm wins its 12th Thomson Gold Award

Hoteles RH — Thu, 12 Feb 2015 08:52:13 +0000

After a year of hard work and determination the whole team at the RH Hotels is delighted to announce that the Hotel RH Corona del Mar in Benidorm has won the Thomson Gold Award 2014.

This is an annual award given by Thomson TUI to “the most highly rated hotels and apartments” that are given “the ultimate consumer seal of approval”
The hotels awarded are the ones Thomson customers have scored the highest and have come top of their class.

What are the requirements for a gold award?

Accommodation Overall CSQ score (by hotel rating / product)

CSQ return of over 100 (for either winter or summer season)*

Complaint ratio less than 2.5% (number of complaints received in After Travel

Customer Support as a % of number of bookings

Hotel featured within TUI UK & Ireland portfolio for summer 2014 or Winter 2014/15

This is what the Manager Marta Gómez had to say: “This award is great recognition for the effort & hard work from all the team at the Hotel RH Corona del Mar. Our aim is for guests to enjoy their stay and feel like they are at home. This is our day to day aim and I feel very proud that once we have received the Thomson Gold Award”

About the Hotel…
The RH Corona del Mar is in an unbeatable location only 80 meters from the sea and the Poniente beach & promenade and a 5 minute walk from Benidorm’s Old Town. The hotel combines the tradition of a quiet, family hotel with modern facilities, the guest’s satisfaction being the number one priority. To learn more about this Hotel you can check out it’s Official Website.

It’s backed by 16 years of experience and always puts its guests first and has made a commitment to quality. As well as the Gold Award it has also been awarded many different quality distinctions such as: The Quality “Q” Mark, “EMAS for Environmental Management” and “ISO 14001 for Environmental Management”.

The post The RH Corona del Mar Hotel in Benidorm wins its 12th Thomson Gold Award appeared first on Tourism and Hotels Blog | OFFICIAL Blog from RH Hotels.

RH Hotels awarded Tripadvisor Certificate of Excellence 2014

Hoteles RH — Thu, 22 May 2014 15:26:24 +0000

Great news hot off the press, 10 of our 12 RH Hotels have been awarded with the Tripadvisor Certificate of Excellence 2014.

TripAdvisor have announced the 2014 Certificate of Excellence award recipients. Now in its fourth year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travelers.
The Certificate of Excellence recipients represent top 10 percent of businesses listed on the Tripadvisor site. This provides top performing establishments recognition based on feedback from those who matter most – our customers.

For those RH Hotels that have received the TripAdvisor Certificate of Excellence, a banner signifying the honor will be featured on the property’s Hotel page and in pride of place in the Hotel receptions.

Our list of winner is as follows:

In Benidorm:

In Gandía:

In Peñíscola:

We would just like to take this opportunity to thank all our guests who have made this possible by posting a review, Thank you.

The post RH Hotels awarded Tripadvisor Certificate of Excellence 2014 appeared first on Tourism and Hotels Blog | OFFICIAL Blog from RH Hotels.