After a year of hard work and determination the whole team at the RH Hotels is delighted to announce that the Hotel RH Corona del Mar in Benidorm has won the Thomson Gold award 2013.
This is an annual award given by Thomson TUI to “the most highly rated hotels and apartments” that are given “the ultimate consumer seal of approval”
The hotels awarded are the ones Thomson customers have scored the highest, in others words, the ones that have come top of their class.
What are the requirements for a gold award?
- Accommodation Overall CSQ score (by hotel rating / product)
- CSQ return of over 100 (for either winter or summer season)*
- Complaint ratio less than 2.5% (number of complaints received in After Travel
- Customer Support as a % of number of bookings)
- Hotel featured within TUI UK & Ireland portfolio for summer 2014 or Winter 2014/15
This is what the Manager Marta Gómez had to say: “It is a very proud moment for all the staff at the Corona del Mar, to receive this award; a result of hard work and dedication by each and every member of the team to ensure our guests feel at home and have the best stay possible”.
About the Hotel…
The RH Corona del Mar is in an unbeatable location only 80 meters from the sea and the new Poniente beach promenade and a 5 minute walk from Benidorm’s old town. The hotel combines the tradition of a quiet, family hotel with modern facilities, the guest’s satisfaction being the number one priority.
It’s backed by 15 years of experience and always puts our guests first and has made a commitment to quality. As well as the golden award it has also been awarded many different quality distinctions such as: The Quality “Q” Mark, “EMAS for Environmental Management”and “ISO 14001 for Environmental Management”
The award ceremony will be held prior to the start of the summer season 2014.